When you know the advantages that come with parking management systems, you want to invest in one for your space. However, due to the myriad of options available in the market, it becomes challenging to pick the right solution for your business.
When you deal with a large number of people regularly, the parking management system you choose can enhance customer service. Before you start looking for options, you need to make a note of your goals.
Are you looking to increase revenue while decreasing the time spent by customers to receive tickets? Do you want to replace existing equipment with newer solutions because of all the advantages that come with them?
Once you have an idea of what you want to achieve, these are some of the things you need to look for when selecting a parking management system:
Do the features meet your specifications?
Since you are aware of your goals, the question you should ask yourself is whether the features of the solution meet them. The parking management system should be able to charge your customers, depending on the pricing model.
Similarly, if you provide monthly parking service to cardholders, will the solution be able to integrate the existing system into a new one? Spend time examining all the features offered in the parking management system and see how it holds up against your requirements.
Does it allow integrated solutions?
When you manage parking lots in multiple locations, you can’t afford to invest in different solutions for each establishment. Due to this reason, it is always better to go for systems with integrated solutions, as it gives you the flexibility to scale with your business.
Similarly, if you wish to provide other services, such as tracking occupancy via license plate recognition, or variable pricing depending on demand, it should support them.
How long will it take to install the solutions?
When transitioning from a conventional parking lot to one which uses a parking management system shouldn’t take a lot of time. Disruption in services for extended periods is bad for your business, as customers can go to your competitors.
The system you choose for your business should take minimal time to get it up and running in your establishment.
Is it easy to use for your employees and customers?
As the ones who will be using the parking management system is your employees and customers, you need to put yourself in their shoes. If drivers find it challenging to get a ticket from your solution, there is a high probability that they will avoid using your services.
Similarly, if your employees find it challenging to use the parking management system, you will have to spend a huge portion of your resources and time on training. Always pick a solution which is easy-to-use for everyone.
By asking yourself these four questions, it becomes easy to identify if the parking management system is right for your business!